MSN Key port 80048820 error
A friend had the following problem on his machine and of course, I was called to the rescue. I had tried all the normal things, reinstalling MSN, turning off firewalls and anti-virus software but still no go. The machine could browse the net fine, except msn.com and MSN messenger would not work.
This was the error. (With error code 80048820)
"Sorry, we were unable to sign you in to the MSN Messenger at this time. Please try again later.
To let us try and troubleshoot the problem, click the Troubleshoot button."
Next step was the googlemobile. Google informed me that quite a few people have had this error/problem. Most suggested it was the firewall settings, which I found to be wrong.
Solution 1
In my case I reinstalled the network card and strangely that seemed to do the trick! If it doesn’t work for you, give the below solutions a try.
Solution 2
Try removing any proxy settings, you can do this by following these steps.
1) Open up Internet explorer
2) Click the tools menu, then Internet options
3) Select the connections tab
4) Click the “LAN Settings” button
5) Ensure “Automatically Detect Settings” checkbox is ticked
6) Untick “Use a proxy server for your LAN …” if checked
7) Click ok, then ok
Start up MSN and give it a whirl!
Solution 3
Check your windows System clock and ensure it’s set to the correct time and date.
Solution 4
Has your Norton subscription run out? Some people have reported this will stop MSN from working. (Not sure why … so don’t ask)
Solution 5
You can try resetting your Internet Security properties to defaults.
1) Open up Internet explorer
2) Click the tools menu, then Internet options
3) Select the security tab
4) Click the Restricted sites icon
5) Ensure MSN.com or hotmail.com isn’t on that list. If so, remove it. Click ok.
6) Select the Internet Icon and click the “Default Level” button. This will return your Security settings to the default level.
7) Click ok, close down IE and MSN and then try launching MSN.
Solution 6
Try and isolate the problem, find out whats causing the the error. If you have norton, turn it off. Does the problem still appear? If not, it looks like Norton is blocking it. Read the Norton manual and find out how to allow programs to access the Internet. This applies to Zonealarm, and other firewall programs.
Solution 7
Try to register softpub.dll using regsvr32.exe.
1. Press the Start menu then select Run
2. Type: regsvr32 softpub.dll
3. Press Enter & Restart Messenger.
Solution 8
1. If you have Norton installed, run LiveUpdate, make sure you have most current version.
2. Delete your Quaruntine and Backup files in Norton.
3. Reboot computer
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426 Responses to “MSN Key port 80048820 error”
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heyy!
solution three worked for me!
my date was wrong, and was on 2030!
then i signed back into msn!
i cannot believe i survived 3 days without it!
lol!
thanks :]
SOLUTION 3! WORKED!
THANK YOU GUYS SOOOOOOOOOOOOOOOOO MUCH………..i had been playing around b4 i got the msn messenger error message with my proxy settings…….firefox was working for me, but my internet explorer was not working….so i set the thing to automatic proxy and what not……disabled all my firefox addons in case that had anything to do with it…………..and yeah………..BUT REMEMBER TO EXIT MSN AND RESTART AGAIN…because it did not work until i restarted msn
I got it! Thank you so much!!!
look i had the same prob and i said why not switching off the antivirus(i have kaspersky ) and it worked..i think is something wrong with the antivirus progs they may not compatible with msn i dont know but it worked!!!!!
i had tried all your solutions, but it still didnt work… the problem is in the key ports and also even i cannot open http://www.hotmail.com !!!! what should i do? i really need to use msn!!!! please help me jamsi, any other want to help me too?? T.T
[...] Para acessar o site batsa clicar aqui. [...]
[...] Client. Heaps better and that antivirus picks up … are still stuck with the error and cannot …http://www.jigsawboys.com/2006/01/27/msn-key-port-80048820-error/Tutorials-Win.com >> Windows XP >> Daylight Savings Time change not …It is looking for a [...]
i had tried all the solutions, but it still didnt work … i can go to http://www.msn.com or hotmail.com just msn cant.. i’ve try install MSN7 / MSN 8 / MSN 9 but also the same problem.
auuuuh.. plis help me. i have done EVERYTHING, my msn.com, msn messanger and hotmail.com cant work.
plis help plis
This is TH BOMB!
THANKS SO MUCH DUDE. You’ve turned my despair straight into a smile. Kudos to you~ (:
Heyy,
i’ve tried absolutely everything on your list, and it still doesn’t work.
Could it be because I use Firefox and not IE?
hi,
i’m getting a problem with my msn messenger, before everything was working properly, suddenly don’t know what happen. i can’t login anymore!!! when i trobleshoot, i got problem with Key Ports, what can i solve this problem? please
I’m facing the same problem and I couldn’t login for few days.
However I managed to solve it with luck. Here it is listed below:
1. Uninstalled all the MSN related program.
2. download ‘MSN Messenger 7.5.0324′ and installed into your PC. pls goto the following link.
http://www.filehippo.com/download_msn_messenger/
3. after successfully installed, exit the old MSN program.
4. download the latest MSN version and installed without uninstalled the previous version.
and that’s it. Look pretty simple but I’m not sure apply to you guys or not. Hope it work for u guys.
)
Good luck!!!
I have tried to do everything on your list, but it still say’s there is something wrong with my keyports and i don’t know what else to do. could you or anyone please help me.
hi guys i hade same problem like others and i tried everything but didnt do f…ck all soo what i did my litll bro give me this code
1. click start
2. put this code on run
regsvr32 softpub.dll Wintrust.dll Initpki.dll Rsaenh.dll Mssip32.dll Cryptdlg.dll
regsvr32 litlle window will come out press ok hopefully sort it let me know if its work 4u
[...] MSN – Key Ports? Have a look at this see if it helps Jigsaw Boys Feature Posts Windows XP MSN Key port (80048820 error) [...]
Ok, so for me I can’t get on to MSN, of course, key ports, blah. But I also can’t get on firefox. At all. It won’t let me on Firefox or IE. AIM still works though. I dunno why… I’ve tried all of these and its not working. I ran a virus scan and Im running Spybot too… do you think that could be it? Please someone help me, I’m so annoyed with this stupid thing!
So i have the exact problem & tried everything, i uninstalled my msn messinger and now the site wont even come up anymore, so i carnt reinstall, plsss help me xD x
Hi Sophie,
Did you go through the solution list? Have you tried checking your system clock? What about Norton, do you have it installed?
Most people find the answer after going through each solution listed one by one.
Thanks, Now my msn is back up.
Ha, All I needed too do was change the time.
Hey, I can log on to MSN Web Messenger but not onto Live. I run the trouble shooter and it comes up with hosts file error – your hosts file contains windows live related material which may interfer with name resolution – and key ports error. I go into Tools, Options, Connection, and it says I am currently not connected to the .NET Messenger Service. I’ve gone on heaps of websites and tried all the above solutions, I don’t have Norton but I do have Kaspersky. You guys all seem to be really knowledgeable and I’d really appreciate it if you could help me with this. I’ve tried my account on other computers and it works fine – What can I do?
Can anyone help me?
thanx
thanx..
But the MSN did`t work wihe me i change the time ???
@ SAM
hey sam.
i had the same problem.
i did everything, but nothing worked. try this.
1) Open up Internet explorer
2) Click the tools menu, then Internet options
3) Select the connections tab
4) Click the LAN settings
5) UNTICK EVERYTHING. and press ok.
6) RE-ENTER the LANsettings, now tick “Automatically Detect Settings”
7) Click ok, close down IE and MSN and then try launching MSN.
This method has helped fix my problem.
Hope it will help you.
GRTZ ARMENIA davidhopar
@ SAM
hey sam.
i had the same problem.
i did everything, but nothing worked. try this.
1) Open up Internet explorer
2) Click the tools menu, then Internet options
3) Select the connections tab
4) Click the LAN settings
5) UNTICK EVERYTHING. and press ok.
6) RE-ENTER the LANsettings, now tick “Automatically Detect Settings”
7) Click ok, close down IE and MSN and then try launching MSN.
This method has helped fix my problem.
Hope it will help you.
GRTZ ARMENIA davidhopar
aaaah crap
sorry for dubble post.
grtzzz
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im not sayin thankx u wasted my time IT DIDNT WORK JUST LIKE EVERY1 ELSLE DIDNT THICK DICKS
ITS JUST STUPID GIVE SOME REALL THINGSS !!!!!!!!!!!!!!!!!!!!
Thank you so0o much for the help<33 solution 2 worked like a charm
hello my msn is not working keeps coming up key port error… i got rid of my old version of nortons cuz it expired and now i have the new one… ive tried every solution but 1 and 3 because i don’t know how to do those things! gah!!! i need help majorly and i cant get rid of my anti virus cuz my computer seriously needs it!!! lmfao. please help me
It keep saying that firewall is blocking msn. But i have turned firewall off, and the keyports aswell. What is wrong ?? I realy really want msn !!!!
Please help a.s.a.p
xx
THX THX THX very much!!!!
thank u so much problem was the date after all!
thanks so much
I also having the same problem. but i tried your solution 2.
thanks for this information.
I can finally log in now
Open up your modem settings http/10.1.1.1
Go to your WAN settings and check your MTU settings change them to 1200 and save settings may need to reboot and try to access again
Worked 4 me hope it helps
I was shut out from Msn for several days.The codes said wireless keyport blocked I didn’t have a clue what that was but…I checked with Msn support as I”m running Vista home premium I looked for a fix. It talked about the time and date needing updating but that was for WinXP only and that was all.There wasn’t anything relating to Vista at all.As they(Time & Date) were correct ,I went into the add/uninstall program and Uninstalled just the live messenger part of the overall program and did a restart.Then I reinstalled Msn and then Msn started to work correctly and I haven’t had a problem today. The other strange part was the other programs relate to Windows Live messenger (mail etc) continued to work correctly. I hope this will be of some help to others as this seems to be affecting different computers differently.
Kel
none of the things you posted worked
and you write that northon might be blocking it
well my msn ONLY works if northon IS running, and my northon is expired and i hasn’t been updated for years
if i turn northon off i can’t sig in
verry strange, also when i trun northon off i can’t lopg in on sites like “hyves”
only thing i havn’t tried is registerysmart (which i have installed on the laptop)”
when i go to msn>tools>options>conection it says: you are currently not conected to .NET Messenger Service
(if i turn northon on it says something like: you are conected to .NET Messenger Service)
i can logg on while northon is on, but my northon is installed incomplete becaus ther’s a virus on it, and the way it’s installed now will give errors while booting up my pc but it won’t activate the virus.
still Northon is making my pc verry slow
do u have ANY solution for this?
Im goin mad!
last night my MSN was workin fine, and now I try to log in and it says an error code, I don’t know what to do!
please help, I’ve tried all those things you guys said but it still don’t work =/
I just wanna swear everything out! OMG
oh and like last night it was workin then this mornin I logged in it worked and now it isnt again, I do troubleshoot and the problem is with the key ports, I repair it but it doesn’t do anything!!!
any suggestions?
apart from those you’ve already said??
why does this things have to happen? and always with me? for God’s sake everything has happened to me lately with this stupid laptop >=((
I want to go on MSN SOOOOOOOOOOOOOOOOOOOOOO BAAAAAAAAADDDDDDDDDDDDDDDDDDDDDDDDDD
PLEASSSSSSSSSSSEEEEEEEEEEEEEEEEEEEEEEEEEE HELLLLLLLLLLLLLLLLLPPPPPPPPPPPPPPPPPPPPPPPPPPP
x
x
x
when I go to a thing on my MSN to see this>>> .NET messenger service
it says I’m not connected but then when I fuckin go to that fuckin service it fuckin says that this fuchin shit is fuckin connected!!!!
is this an american site? its cos I’m in the UK and it’s still the 8th!!
I think the problem is that the windows is in save mode or safe or whatever!
can anyone HELP ME please! I’m strugglin
thanks a lot for the help ya know!! .|.
thanx a lot dude……
i’ve tried using all the solutions u’ve given me….but none of them worked. im windows live messenger beta…….may be that’s the problem..???could u give me another solutions…..tnx
i’ve tried using all the solutions u’ve given me….but none of them worked. im windows live messenger beta…….may be that’s the problem..???could u give me another solutions…..tnx
follow these steps:
1- go to …show all connections
2-u’ll find sth called Local Area Connection
3-right click on it nd click properties
3-u hv 4 options…choose the last 1…called Internet Protocol(TCP/IP)
4- so just click on it….dnt double click….nd then click properties
5-a small page gna show up 4 u……check “Use the following IP adress:
6-fill in the empty spaces….now when ur done
7-check now ” Use the following DNS sever adresses” nd fill in preffered DNS server only, nd the numbers r like the IP adress above
9-..so thats it….enjoy
10- sth else..if u ddnt no where r these numbers ….
:D……hope it works……
the same folder – show all connection….double click on it
11-click on support..nd u’ll find them
thanx man i tryed solution numba 2
fuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuck i tried every fucking thng nd still not fucking work !!! i tried milllion account nd still not workin .. pllllllllllllllllllllllllllllllllllllllllz ppl plllllllllllllllz help
it killz me dat i cant log into ma fuckin msn :’( :@
help help help ..