You do not have permission to send to this recipient

When granting another user access to an exchange mail account you must also grant them permission to “send on behalf”. This is the error you may receive when trying to reply to mail on another users exchange mailbox.

“You do not have permission to send to this recipient.”

The solution is to grant the user you want to send on behalf, access to your exchange account.

1) Open up Active Directory
2) Right click on the users name, select properties
3) Select the “Exchange General” tab
4) Click the “Delivery Options” button
5) Click the “Add” button
6) Enter in the user you wish to grant “sending/replying” permission
7) Select ok

The user should now have permission to send email on behalf.

Note: If you want it to look like you are the person you are sending on behalf, use this link.

13 Responses to “You do not have permission to send to this recipient”

1. Stuart says:

   April 15, 2006 at 12:14 am

   Many thanks for this. I spent half a day trying to figure out why I was getting this message even though I had granted “Full Control” over the mailbox.
2. Lawson Gold says:

   June 22, 2006 at 8:46 pm

   The Link at the end of the article is invalid
3. Paul says:

   November 15, 2006 at 10:50 pm

   Thanks I was stumped as the account had full control to the mailbox. Other soulutions that google threw up weren’t helpful either.
4. Rhys says:

   March 1, 2007 at 10:10 am

   Thanks I like the others had given full control to the mailbox. This article was very appreciated.
5. Rob Spicer says:

   April 4, 2007 at 3:25 am

   Home run for me. Echo what the others had said.

   Full permissions all that kind of stuff and the other things on google especially the forums were a joke.

   I love it when a bunch of newbs just put something down that doesn’t pertain to the real issue.

   Thanks so much,

   YOU ROCK!
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7. Juuso says:

   May 7, 2009 at 6:09 pm

   And what if this does not work? Got any more “good” solutions?
8. Juuso says:

   May 7, 2009 at 6:12 pm

   HERE you will find the solution that actually works:

   http://www.msexchange.org/tutorials/Sending-As.html
9. Bruce says:

   October 13, 2010 at 12:53 am

   MANY, MANY THANKS…This worked for me in a real crunch! I am sending a hamburger in the mail to you. Bruce
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